Privacy Policy:
1. Introduction:
Welcome to GlobeChem.in. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or use our services.
2. Information We Collect:
– Personal Information: We may collect personal information such as your name, email address, phone number, and address when you register on our website or place an order.
– Non-Personal Information: We may collect non-personal information, such as browser type, IP address, and the pages you visit, to enhance our website’s functionality and user experience.
3. Use of Information:
– Personal Information: We use your personal information to process orders, provide customer support, and send updates about our products and services.
– Non-Personal Information: Non-personal information is used for website analytics, improving our services, and ensuring a seamless user experience.
4. Data Security:
We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.
5. Third-Party Disclosure:
We do not sell, trade, or otherwise transfer your personal information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as they agree to keep this information confidential.
6. Cookies:
We use cookies to enhance your experience on our website. You can choose to disable cookies through your browser settings, but this may affect your ability to access certain features on our site.
7. Your Consent:
By using our website, you consent to our privacy policy.
Terms and Conditions:
1. Acceptance of Terms:
By accessing and using GlobeChem.in, you agree to comply with and be bound by these Terms and Conditions.
2. Product Information:
– We strive to provide accurate product information, but we do not guarantee the accuracy, completeness, or reliability of any product descriptions or images.
3. Order Acceptance:
– Your order is an offer to purchase our products. We reserve the right to accept or decline your order at our discretion.
4. Pricing and Payment:
– Prices are listed in Indian Rupees (INR) and are subject to change without notice. Payment is required in full at the time of purchase.
5. Shipping and Delivery:
– Delivery times are estimated, and we are not responsible for any delays caused by third-party shipping carriers.
6. Returns and Refunds:
– Please refer to our Return Policy for information on returns and refunds.
7. Intellectual Property:
– All content on GlobeChem.in, including text, images, and logos, is the property of GlobeChem and is protected by Indian and international copyright laws.
8. Governing Law:
– These Terms and Conditions are governed by the laws of India.
By using GlobeChem.in, you acknowledge that you have read and understood these Terms and Conditions and agree to be bound by them. If you do not agree with any part of these terms, please do not use our website.
Returns and Refunds:
- Return Policy:
- Customers are encouraged to review our comprehensive Return Policy for detailed information on the process, eligibility, and conditions for returns.
– Initiating a Return:
- To initiate a return, customers must contact our customer service within 3 days of receiving the product. Returns outside this timeframe may not be accepted.
– Eligibility Criteria:
- Products eligible for return must be in unused, unworn, and undamaged condition, with all original tags and packaging intact.
– Return Authorization:
- A Return Authorization (RA) number may be required before sending back the product.
This number helps us track and process returns efficiently.
– Refund Process:
- Refunds will be issued after the returned product is inspected and approved. Please allow 2 to 3 business days for the refund to be processed. The refund will be issued using the original payment method.
– Non-Refundable Items:
- Certain items may be non-refundable, such as personalized or customized products.
Please check our Return Policy for details.
– Return Shipping:
- Customers are responsible for the cost of return shipping unless the return is due to a mistake on our part or a defective product.
– Damaged or Defective Items:
- If a product is received damaged or defective, please contact our customer service immediately for assistance.
– Exchanges:
- While we currently do not offer direct exchanges, customers can return the original item and place a new order.
– Policy Changes:
- We reserve the right to update or modify our Return Policy at any time. Please check the policy periodically for any changes.
– Customer Support:
- For further assistance or inquiries regarding returns and refunds, please contact our customer service team at globechemicals055@gmail.com or Phone Number +91 98907 47105
By making a purchase on our platform, you acknowledge and agree to abide by the terms outlined in our Return Policy.